1. General

1.1. We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.

1.2. If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost.

1.3. We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct.

2. Shipping

2.1. Paid shipping costs are calculated at checkout and are based on the weight of your package.

2.2. Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.

3. International Shipping

3.1. All international packages are shipped via USPS and the various options available are presented at checkout. Rates are based on destination and package weight.

3.2. Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.